PRIVACY POLICY

Introduction

DOGPOUND® ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us, including:

• Personal identification information (name, email address, phone number)
• Billing and payment information
• Profile information and preferences
• Health and fitness information you choose to share
• Communication history with our trainers and staff

How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Process your membership and bookings
• Send you updates, newsletters, and promotional materials
• Respond to your inquiries and provide customer support
• Analyze usage patterns to enhance user experience
• Comply with legal obligations and protect our rights

Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in operating our business
• Professional trainers assigned to your program
• Legal authorities when required by law
• Business partners with your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt-out of marketing communications
• Object to processing of your information

Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@dogpound.com
Address: DOGPOUND®, New York, NY